Book Review: Fish!

My company is big in promoting its culture to their employees. There is a group that promotes morale and synergy for our company called the Culture Club. Then there are even smaller groups that are meant to achieve the same within each department. They want a fun, energetic environment because they follow the Fish! philosophy.

One of the first things they ask you to do is read the book Fish! A Remarkable Way to Boost Morale and Improve Results by Stephen Lundin, Harry Paul, and John Christensen. This isn’t your normal business book. This book teaches its concepts based on the work culture of Seattle’s famous Pike Place Fish Market. The book reads like a short story in which it uses to illustrate its core concepts.

Excerpts from Fish!:

  • Play – taps into your natural way of being creative, enthusiastic and having fun. Play is the spirit that drives the curious mind, as in “Let’s play with that idea!” It’s a mindset you can bring to everything you do.
  • Make Their Day – is finding simple ways to serve or delight people in a meaningful, memorable way. It’s about contributing to someone else’s life, not because you want something out of it, but because that’s the person you want to be.
  • Be Present – being emotionally present for people. It’s a powerful message of respect that improves communication and strengthens relationships.
  • Choose Your Attitude – means taking responsibility for how you respond to what life throws at you. Once you are aware that your choice impacts everyone around you, you can ask yourself, “Is my attitude helping my team or my customers? Is it helping me to be the person I want to be?”

These core values are implemented into our daily work and is also used in your performance reviews. Having a fun and outgoing company can stop stale  work environment and unenergetic employees. By following these concepts outlined in Fish! can help maintain a positive and fun work environment and can be vital in how your business is run.